Privacy Policy

Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

• Account Information: When you create an account, we collect your name, email address, and professional details.
• Contact Information: Phone numbers and business addresses for service delivery.
• Payment Information: Billing details processed through secure payment providers.

Usage Information

• Service Usage: How you interact with our AI assistant, including features used and time spent.
• Technical Data: IP addresses, browser type, device information, and operating system.
• Document Content: Files and content processed through our AI services for analysis and improvement.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our AI assistant services.
• Personalization: To customize your experience and provide relevant content.
• Communication: To send service updates, security alerts, and support messages.
• Research & Development: To enhance our AI models and develop new features.
• Security: To protect against fraud, abuse, and security threats.
• Legal Compliance: To meet legal obligations and enforce our terms.

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our services.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• Consent: With your explicit permission for specific purposes.

Data Security

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols.
• Access Controls: Strict access limitations and authentication requirements.
• Regular Audits: Continuous security monitoring and vulnerability assessments.
• Data Minimization: We only collect information necessary for service delivery.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your personal information.
• Portability: Receive your data in a machine-readable format.
• Objection: Object to certain processing activities.
• Restriction: Request limitation of how we use your information.

To exercise these rights, contact us at info@aipcrplexily.com.